Transcript – Dentology Podcast with Preetee Hylton
Episode Release Date: Monday 26th August 2024
Andy & Chris (00:01.674)
It’s a sunny day. We have microphones. We have our setup. It can only mean one thing. The aircon’s on. The aircon is on because it is very warm in London at the moment. It’s a very, very warm day. is a very But we podcast recording, which is fabulous. And I’m excited, very excited today because today we’re joined by Priti Hilton. Priti’s a nurse and also president -elect of the British Association of Dental Nurses. Welcome Priti. How are you? Yeah, hello.
Preetee Hylton (00:06.141)
you
Preetee Hylton (00:23.678)
you
Preetee Hylton (00:30.91)
Very well, thank you. It’s quite hot already. How are you both?
Andy & Chris (00:35.754)
Yeah, we’re good. I feel you should have a chain or something. You’re like, okay What like the man? Yeah, yeah, do you get driven around in a car and things like that?
Preetee Hylton (00:45.662)
I don’t have it yet. So I’ll receive that in October and I’ll have to take very good. Yes, yes, there is. right. No, I do get one. And I have to wear them at important events. Yeah.
Andy & Chris (00:49.998)
what there is one? I didn’t realise I was joking brilliant, excellent I didn’t realise you truly had one Excellent
Wow, wow before we get going pretty you say you’re in love with the profession, but it wasn’t always a case Love’s quite an emotional word, isn’t it? So are you are you quite a heart on the sleeve? But are you a heart on the sleeve type person is that kind of thing encapsulate you
Preetee Hylton (01:10.693)
It is.
Preetee Hylton (01:22.234)
Yes, yes, probably it does. But you’re right, I am in love with dental nursing. And it’s not just me, I think it’s because like, absolutely, I love my clinician, I love my team, I love the practice I work at. And actually, it’s my, it’s my clinician’s birthday today. So happy birthday, John. So special day.
Andy & Chris (01:24.716)
Hahaha
Preetee Hylton (01:49.598)
But you’re right, I wasn’t always in love with it. I started dental nursing in 2008, I believe. I was a trainee. That was sort of okay. I was working in two practices part -time. And one of the practices was great, the other one not so much. But I still, I passed my exams and went on maternity leave.
Andy & Chris (02:14.827)
you
Preetee Hylton (02:18.386)
And then I started working in an NHS practice. And that was quite interesting as well because I was used to busy NHS practices, but I worked there for about three and a half years. And during those three and a half years, so I worked from dental nurse to decon lead to head nurse to head receptionist and to practice manager.
Yeah, it was really quick and it was quite challenging as well. I was going through domestic abuse, which we will talk about probably later on. But it was, although it was really hard, I think I learned a lot. I learned a lot about time management in dentistry. And because you do see a lot of patients.
Andy & Chris (03:07.084)
Mm.
Preetee Hylton (03:14.428)
So that was at the point when I got to being practice manager. So I wasn’t just practice manager. was a dental nurse. I was a dental receptionist. Like I had so many roles at the same time. And I ended up being ill because I was overworking and it was really hard, but I’m the sort of person I’ll be like, I can do it. You give me anything I will be able to, and yes, and I just push myself.
Andy & Chris (03:38.324)
Mm -hmm take you almost take on too much. Mm -hmm If you want the job done ask a busy person isn’t that the phrase?
Preetee Hylton (03:44.922)
Yes. Yeah, so I did. And then I left, I did a bit of looming. I ended up where I am now at the number eight partnership, which is private practice. And I think I flow, I flourished there as a dental nurse, because
Andy & Chris (04:05.068)
Mm.
Preetee Hylton (04:09.704)
think it was John, it was my dentist. When I was locuming, I had applied for a job at the Eastmans Dental Hospital. And they were like, so pretty, you’re locuming with us, why don’t you apply to work with us? Because we don’t have a nurse. I thought, I’ve applied to work at the Eastmans and I’ve always wanted to work in a hospital. And then I thought, do you know what? I do like…
working with John. So I gave it a go and there was, I’ll be honest with you, there was a pay difference. So I thought I’d probably need the money as well. So I did. I jumped. Yes.
Andy & Chris (04:41.356)
Mm
Andy & Chris (04:45.292)
Yeah.
Andy & Chris (04:52.78)
But that’s truth. A lot of people don’t they’re not as honest as you just been about that. A lot of people say, no, no, no, the pay’s not that important. It’s not about the money. The truth of the fact is that for most people, we need to earn an amount of money to live the life we want to live. And I think there’s no shame in changing jobs for more money. It isn’t the only reason, but it is a factor when considering if you’re going to be changing jobs. And I think a lot of people kind of almost feel a bit mucky by saying that.
Preetee Hylton (04:57.682)
Yeah.
Preetee Hylton (05:04.124)
Mm -hmm.
Preetee Hylton (05:13.885)
and
Andy & Chris (05:22.967)
About money, but it’s just that but it’s just the truth most people if you have their pie They would not stay working where they are and if they were given the opportunity to double their pie they would move That’s that’s just life for most people
Preetee Hylton (05:23.102)
Almost, yeah.
Preetee Hylton (05:30.462)
That is true.
Preetee Hylton (05:34.62)
Yeah. Yeah. So yeah, you’re right that it was the pay that that swayed me. I did at that point in my life, I did need financial help. I did. But like you say, it wasn’t just that because I’d been working as this local nurse at the practice, I got to see how the team is, how the practice manager is, how my clinician is.
and how he worked. And the great thing about them was like, I can ask my clinician any question, anything. I didn’t have any experience in implant nursing and they were doing implants there. And he taught me every single thing from scratch. And I really appreciated that. Like anything, like anything that I don’t understand. Like he never makes me feel like stupid. Sometimes you ask someone a question and they go like…
Andy & Chris (06:03.681)
Mm.
Andy & Chris (06:25.164)
Hmm.
Preetee Hylton (06:31.258)
why you’re asking this. But for me, it was like, he’ll be so patient with me, that he’ll explain everything. And I used to, I still keep a notebook at work. After so many years, like anything that I want to learn, I make a note of it and I will ask questions. So yes, and also I’ve, you know, when you meet other people who’ve achieved a lot more than you, and you want to learn from them,
Andy & Chris (06:32.556)
Hmm.
Andy & Chris (06:38.507)
Mm.
Preetee Hylton (06:59.238)
And I think that’s what I’ve done in my journey in dental nursing is that, I’ve read magazines, I’ve met this person, and they’ve got so much to offer. And I love that. And people who are happy to share their knowledge, their skills, and teach you, and absolutely love that. And this is what I carry on doing.
Andy & Chris (07:15.574)
Hmm.
Andy & Chris (07:19.2)
Hmm
Learning from other people’s experience rather than yeah having to yeah bumble your way through it We want we all want to learn our own experience, but someone else is there willing to teach use it absolutely and what I find fascinating and intriguing is we started from the word love and Actually, what you’ve actually described is how important your environment is because it was the environment of working with John being in the right practice having a supportive team and I think Often we don’t pay enough attention to the environment we’re in because that has such an impact
Preetee Hylton (07:24.646)
Yeah.
Preetee Hylton (07:42.13)
Yes.
Preetee Hylton (07:51.25)
Yeah.
Andy & Chris (07:52.111)
On how we feel how we perform how we behave and when you found when you found an environment that worked for you You know to use your words you flourished But before that you found yourself bouncing around because perhaps the environment wasn’t wasn’t quite right get an outbox and yeah Can we go right back to the very beginning? What was your upbringing like? Do you have family who are in the profession? Were you an outlier? What does that look like when you were young?
Preetee Hylton (07:55.654)
Absolutely.
Yeah.
I did.
Preetee Hylton (08:06.844)
Yeah.
Preetee Hylton (08:10.746)
Yes. Yes.
Preetee Hylton (08:17.042)
So I’m originally from Mauritius. I don’t have my parents, they’re not here. They’re all the way in Mauritius. So I came here. So back to childhood, I had a very strict childhood. I feel like I was like, my parents were quite, they were very strict and focus was much more like on education. I feel like I was quite clever when I was a child.
Andy & Chris (08:20.234)
Okay.
Andy & Chris (08:26.165)
wow.
Andy & Chris (08:43.564)
Did your teachers agree with you or was it just you that felt like that? Did your exam results agree with that?
Preetee Hylton (08:44.638)
That just sort of declined. And no, do you know what? No, terrible exam results. So in primary school, I was great. I was the sort of child, like, you know, when you go to the shops and you buy all the books, before the term started, I would have read all the books. I would have probably like done all the worksheets that they had in the books.
Andy & Chris (08:56.173)
I
Preetee Hylton (09:13.15)
That was me in primary school and my parents, mum and dad, were so focused on like, we had this ranking system as well in Mauritius, like for every class you go through, like who comes first and you get like this prize -giving event as well at the end of the year. And I always came like first or second, which is great. But then I went to secondary school.
Andy & Chris (09:39.232)
So there feels like an until moment.
Preetee Hylton (09:41.566)
Yeah, but yeah, the thing is I grew up like in this small village. I don’t know if you’ve heard of a washery, washery tea. I don’t know. Yes, so that’s where I come from. So where I live, it is like surrounded by tea fields and sugarcane fields.
Andy & Chris (09:57.857)
yes, yes, yes.
Preetee Hylton (10:08.031)
Mum used to work in hospital, so most of my time, my childhood during holidays was spent going to work with mum in the hospital because it could be a bit boring spending time with aunties and uncles. So in the hospital it was great. Maybe that’s why I get this one, a fascination.
Andy & Chris (10:25.04)
Mmm. Yeah, I see the blood and injuries. Yeah, maybe there’s a hint in there.
Preetee Hylton (10:37.318)
So, yeah, so I’ve got two brothers, by the way, I’m the eldest one, once in education and one has just started as a healthcare assistant. So you do get a bit of like medicine, like not really dentistry. The only thing I would remember from my childhood is mum like yelling at me to brush my teeth every night.
Andy & Chris (10:53.025)
Hmm.
Preetee Hylton (11:02.482)
I don’t know if she had a thing for tooth brushing, she was always shouting at me for brushing my teeth. Now I’ve got a good relationship with my mum by the way, now I do. But yeah, but going back like primary school it was great, but secondary school I felt like I don’t know what happened, maybe it was the hormones, maybe it was peer pressure, I don’t know, I don’t know, I’ve been making excuses or maybe I just became less clever.
Andy & Chris (11:07.983)
Cheers.
Andy & Chris (11:28.63)
Party, party, yeah, partyin’ them boys maybe.
Preetee Hylton (11:32.318)
No, maybe it was voice, maybe it a bit voice, not partying though. But yeah, I did great for my, we don’t call it O levels, we call it GCSEs now, do we? So I did okay. was, O levels were great, A levels weren’t really great. And it was really hard, I think it was also because I’d been like,
this only child for about eight years and suddenly like my brother came along. But yeah, it was an interesting childhood because I remember my mum doing night shifts as well. And my dad wasn’t great at waking up at night. He’s a great dad, but he wasn’t great. So I used to wake up and I was this eight year old, nine year old, like waking up at night to look after this baby as well.
Andy & Chris (12:07.244)
brothers came along.
Preetee Hylton (12:31.194)
It’s not how we do things here, by the way, I know that. I did, I did. I grew up quite quickly. But yes, I, and then I was, I was sent here. I always wanted to be a midwife or gynaecologist, by the way, because that didn’t happen. I was sent here and mum thought like,
Andy & Chris (12:34.422)
So you grew up very quickly.
Andy & Chris (12:53.804)
When you say sent here, was that your parents choice? Did you have family and friends over here?
Preetee Hylton (12:58.48)
Yes, yes.
I have family, I wasn’t too close to them. Now it’s much better. But no, I didn’t have any family. And this is something that not many people know, but when I was sent here, my, we were scammed. yeah, yeah. And that used to happen back then, you know, when there was like colleges and stuff. And so I, mum wanted me to study law.
Andy & Chris (13:11.414)
Flip.
Preetee Hylton (13:31.528)
don’t know why, like I was always like a biology, chemistry type of person. I used to read a lot and I used to argue a lot probably with mum as well, she thought it. But yeah, I can’t…
Andy & Chris (13:35.958)
Wow.
Andy & Chris (13:44.598)
We’ve had that from someone else actually, haven’t we? Someone else. Thought they’d be a lawyer because they were very argumentative in their youth.
Preetee Hylton (13:49.086)
Yeah, yeah, always creating trouble and always having an answer for just about anything. But no, that didn’t happen. So my one of my cousins, she was doing dental nursing. I don’t think she completed her course, but she recommended it. And that’s where I started. I’ve. my God, I was 89. was sent here. Yeah, I was I was 18, I believe.
Andy & Chris (13:55.412)
Yeah
Andy & Chris (14:08.652)
So how old are you then, pretty? Is this you 18?
Preetee Hylton (14:18.823)
Yeah?
Andy & Chris (14:18.902)
So did you rock up on the shores or not? So where did you live then? Did you live with family or did you have to find somewhere?
Preetee Hylton (14:24.578)
I know I, my, mama had, had this friend’s son who was like trying to help, but he wasn’t, he wasn’t much of a help. Like it was the reason why all, like my, my journey is literally a series of like unfortunate events. which is quite funny. I can laugh about it now.
But yeah, so it wasn’t great at first.
Andy & Chris (14:54.868)
Are you you you fiercely independent and resilient as a result of this these these early years? Yeah, because from what you’re describing I think a lot of people would find a really challenging Yeah, but you’re kind of laughing about it. it’s just part of my story and it all turned out fine But there must be some crumbs that mean you became very Independent you look out yourself You know what you need to do to get by and also resilient as a result of what you’ve just described as this experience
Preetee Hylton (14:58.565)
my gosh. Yeah.
Preetee Hylton (15:22.672)
Yes, would like to yes, fiercely independent. it doesn’t go down well with my partner moment because it’s like even if something is on the top of a shelf, I’ll be like, no, I’ll be able to get that. I know I’m short, but I can do it. And he’s just there. He’s like, you can’t just ask me, I’m taller than you. I’m like, no, I’ll get you. I’ll do it myself. And but I’ve slowly learned to be like, be able to accept help from people.
Andy & Chris (15:30.816)
You
Preetee Hylton (15:51.826)
But yeah, it worked for a lot. Being, yeah, I am quite independent. Resilient, I don’t know. I really don’t know about that. Maybe from someone else’s perspective when I, like you say, I’m telling this and laughing about it, which I shouldn’t really. I’ve got a very dark sense of humour as well. Twisted and dark. But yeah, I do have my moments.
Andy & Chris (15:52.8)
Wow.
Andy & Chris (16:02.198)
Hmm.
Andy & Chris (16:13.548)
Hmm.
Andy & Chris (16:18.764)
feel like there’s a book in here somewhere. Everyone should write a book.
Preetee Hylton (16:21.692)
You could wish it. But yeah, it’s been hard. Even with the domestic abuse, I think everyone knows about it now because I go on about it. But that was really challenging. I was going through it when I was made practice manager. that was like, yeah.
Andy & Chris (16:46.186)
Hmm. We’ll come on. We’ll come on to that in a second because it’s clearly very Yes, obviously time does affected you in a serious topic But before we get to that in terms of your your dental career and how that kind of move you in your opening You were saying I was a nurse. I was a head of decon. I was in head of reception and as practice manager You still you still nurse now mostly are there other elements to your role within the practice or you you focused on nursing now?
Preetee Hylton (16:54.007)
Mmm.
Preetee Hylton (17:04.219)
Yes.
Preetee Hylton (17:15.086)
So I am a full -time nurse, so I do work about 37 hours per week like Jane just dental nursing. Yeah, hence on dental nursing. But I am also the safeguarding lead in the practice along with John, who’s also the other safeguarding lead.
Andy & Chris (17:22.049)
Just nursing, right?
Andy & Chris (17:30.774)
Hmm.
Preetee Hylton (17:38.662)
teach as well part -time. I do teach dental nursing so with the Dental Nursing Academy. I’m also doing my assessor course with them at the moment. What else do I do? I am an examiner with the National Board of, my gosh I’ve forgotten the NEPT, National Examining Board for Dental Nurses. There we go. That happens about twice a year.
I am an editorial board member for the Dental Nursing Journal but I’ve also had a few other roles. I used to work with the ITI dental nurses so I was one of the founding members so more focused on implant nursing, surgical. I’ve left them because I had a lot going on.
I was doing my oral health education then so I thought it was too much but currently whoever’s taken over like the girls are absolutely amazing and they’re doing so well so proud of them. What do I do for, do you know what I love gardening and this morning I went out and it’s it’s been hot so it was a bit chilly this morning I went out and I’ve got a little garden but it’s got a huge tree on it it’s got loads of ladybirds so
Andy & Chris (18:40.288)
Hmm. Hmm. What you do for fun?
Preetee Hylton (19:00.152)
I enjoy gardening a lot. Like, yes, yes. What do I do for fun? I read a lot. I read a lot of like fantasy and sci -fi books. Yes, yes. If things get a bit overwhelming, I tend to like go away for a bit, maybe for a short weekend and take a book with me. I try not to look at my phone.
Andy & Chris (19:01.797)
That’s your reliefs
Andy & Chris (19:13.862)
cool, okay. Quite nice for scapeism.
Andy & Chris (19:28.876)
Mm.
Preetee Hylton (19:30.022)
Stay away from it, please.
Andy & Chris (19:31.412)
Are you happier now, when you were describing the early part of your career, it sounded to me like it was a bit chaotic. Yet what you describe now.
Preetee Hylton (19:39.877)
Yes.
Andy & Chris (19:42.696)
it seems like there’s a lot more stability with the majority of your time being nursing, which I get the feeling that that’s where your love and your passion is. My mother was a nurse and so she went into nursing to care for people. And by the time she finished her career, she was basically working on spreadsheets and managing a hospital. And she’d moved so far away from patient care. It saddened her because that wasn’t why she entered the profession. And I see some of that in you in that you kind of moved away from nursing, but you’re back now doing the bit.
Preetee Hylton (19:51.901)
Yes.
Preetee Hylton (20:01.649)
wow.
Preetee Hylton (20:06.952)
Yes.
Andy & Chris (20:12.873)
that you really love.
Preetee Hylton (20:13.754)
Yes, yes, that’s exactly what happened. Would I say that I enjoyed management? I learned a lot from it. I wasn’t a great practice manager, I’ll tell you this. I got the job done, know, the practice needed managing. I managed that, you know, financial side of things like CQC inspections, like anything regarding management.
But I don’t think I was good with the dental nurses or with the staff because I think there was so much pressure. I do have a good relationship with them now, like they’re friends. But I do, we talk about like we meet about times and we talk.
Andy & Chris (21:04.085)
But at the time, obviously, a of a watch it.
Preetee Hylton (21:07.376)
And we talk about things and I remember one day I was so frustrated and I’m very ashamed to say this. I said to a dental nurse that your best is not good enough for me. And I do know I will say this and this can go out that right outside like in dentistry, that’s perfectly fine. But I think about it and I thought afterwards like how she must have felt when I said that because
I didn’t think it through. And now I’m quite different. always like try to like think it through. I try to like put myself in someone else’s shoes and think that how would they feel if I said this to them? Which I think like I’ve grown, I’d like to say I’ve grown quite a lot like when it comes to emotional intelligence as well.
Andy & Chris (22:02.966)
Mm.
Preetee Hylton (22:04.572)
You know, you have to think about how you say things, not just about what you say. So yeah, I wasn’t a great people’s manager, maybe. But it was all the paperwork. was it wasn’t something like, like, yeah, I didn’t like enjoy it. I got the job done, but I didn’t enjoy it. So, yeah, I did go back to dental nursing because I absolutely love, you know, being in surgery, like.
Andy & Chris (22:09.42)
you
Andy & Chris (22:14.518)
Hmm.
Andy & Chris (22:24.885)
Mmm. Mmm.
Preetee Hylton (22:31.91)
You contribute, isn’t it, to the patient care. And I really like my patients. They’re amazing. Like I said, I love working with my team. In my practice, if a dental nurse is free, I don’t even have to ask them, can you come help me? They will just jump in, come into my instruments, Preeti, do you need anything? Do you need a cup of tea? They are incredible. And it’s so easy. I walk into work.
Andy & Chris (22:33.738)
Yeah, yeah.
Andy & Chris (22:49.088)
Mm. Mm.
Andy & Chris (22:57.398)
Mm -hmm.
Preetee Hylton (23:00.998)
And it’s like, it’s great. Like I’m happy here. But in a way, work has helped me deal with other personal issues. when, like you say, everything was chaotic because my, you know, sometimes your personal life sometimes leaks into your work life. Like whatever you’re feeling in your personal life, like it shows like in your professional life as well.
but.
Andy & Chris (23:31.604)
And vice versa as well. Quite often people take a stressful workday home. And I guess we’re all joined up on where the other. So I think it’s incredibly difficult to draw a line and say that it stays here or it stays here. I think what you’ve described is not an unusual situation.
Preetee Hylton (23:37.561)
Yes. Yes.
Preetee Hylton (23:45.085)
Mm.
Preetee Hylton (23:49.574)
Yeah, so yeah, it was really challenging, but you know, now I’m happier.
Andy & Chris (23:54.924)
What I find fascinating is you don’t say the practice I work at, you say my practice.
No, no, no, no, it’s lovely because you feel a connection that it is your practice. It’s my practice. I belong there and I’m an important part of it. Lots of people talk about the place they work as the place they go to at work. Whereas you say my practice because you clearly enjoy it. Invested in it. And yeah, it’s beyond a job. You know, you feel that.
Preetee Hylton (24:10.396)
I do. Yeah.
Preetee Hylton (24:20.252)
Yeah.
Preetee Hylton (24:24.907)
Yes.
Preetee Hylton (24:28.924)
Yeah, absolutely. Yes.
Andy & Chris (24:30.89)
Yeah, which is a subtle difference. You’ve mentioned a couple of times about domestic abuse and obviously you’re part of the safeguarding within the practice. I guess this gets wrapped up in a number of different ways. There’s obviously a duty of care from the practice to patients. There’s a duty of care to the team members in the business. But this was born out of your own personal experience as well, wasn’t it?
Preetee Hylton (24:41.726)
Yeah.
Preetee Hylton (24:48.838)
Yep.
Preetee Hylton (24:55.838)
Yes, it was. That started when, like I said to you, when I was doing practice management, but it started long before that. It was even when I was a trainee. But again, then talking, trying to talk about it to your colleagues, like, you know, when you’re ashamed of it, as a person, as a human being, you’re expected, like, you you’re loved, like you’re cared for. And when that doesn’t happen,
Like I think, it was really hard to talk about it, but even when I did mention it, you know, people would say, maybe you said something and now, now this, wouldn’t, you know, it wouldn’t be tolerated. You don’t victim blame or victim shame. but yes, it started then. I, used to go to work like with bruises on my arms and
Andy & Chris (25:34.571)
Hmm.
Andy & Chris (25:40.396)
Mm.
Preetee Hylton (25:52.356)
I knew people would talk about it, but they wouldn’t ask me and I didn’t want to talk about it as well. So when it happened, was really hard because I was like officially homeless for a bit as well because I had to leave home. I was put in temporary accommodation, still trying to work, still trying to get the kids to school. It was and…
Andy & Chris (25:57.267)
Hmm.
Andy & Chris (26:12.554)
Wow.
Preetee Hylton (26:21.958)
Yeah, I don’t want to sort of blame my employers back then, but because they probably hadn’t experienced any of their employees going through this, so they probably didn’t know how to support, like what to offer. And it’s not easy to ask someone either, you know, even asking, like, something happening at home or anything?
Andy & Chris (26:36.534)
Hmm.
Andy & Chris (26:43.605)
No.
Andy & Chris (26:49.515)
Hmm.
Preetee Hylton (26:50.566)
But some of my colleagues did help me, like even giving me like bed sheets, like pillows, like, you know, clothes, like, which was really good. And I’m very grateful for it. But it was just very, very toxic for me to go through it. And whilst working at the same time, having no support, especially having no family.
Andy & Chris (26:55.335)
Mm. Mm -hmm.
Andy & Chris (27:03.137)
Mm.
Andy & Chris (27:16.485)
It’s fearful as well, I think. We used to do some work with women from abuse and they would, you know, we would get them into safe houses and then you’d have to make sure that the partner didn’t know where they were. was, you know, and you imagine you’ve got that hanging over you all the time. A fear, you know, they know where you work.
Preetee Hylton (27:18.174)
It is and it’s not. Yeah.
Preetee Hylton (27:30.419)
Yep.
Mm -hmm. Yeah. Yeah, exactly. But yeah, it was, yeah, it was, but it’s not just the physical abuse. I think that’s what many people don’t realize, but it’s the emotional side of it. It’s the financial side of it, because back then I had a joint bank account with, and I wasn’t earning much anyway, you know, as dental nurse, you know, weren’t earning much.
Andy & Chris (28:02.592)
Hmm.
Preetee Hylton (28:03.026)
But all of that, because we had a joint account, means that he could use anything that I was earning the little bit. So when all this happened, I had to go try to separate him from my bank account, which was quite hard, actually. But when it comes to work -wise, I know we focus a lot on patients.
Andy & Chris (28:07.584)
Mm -hmm.
Andy & Chris (28:21.321)
Mm
Preetee Hylton (28:30.546)
patient safety, patient care, like safeguarding our patients. And we all receive training for it. And it’s really hard if someone doesn’t want to disclose or if you see in a patient that they’ve got bruises, like what we do even with children, with grownups, we always ask them if they’ve come into the surgery and you can see they’ve fallen down, they’ve hurt their head. I’ve always asked them, how did that happen? And we write everything down in the notes. But when it comes to employees,
Andy & Chris (28:31.734)
Hmm.
Preetee Hylton (29:01.606)
I think it’s hard. Like in my practice, this is why I love my practice. We can easily talk. It’s so comfortable to just like talk about the most difficult things. We’re talking about maybe domestic abuse, like even suicide awareness, mental health, like we’re very open about it.
Andy & Chris (29:20.616)
How have you created a culture to give the sub the space for people to have those?
sorts of conversations because I think you’re right I think there’s awkwardness there’s stigma there’s embarrassment there’s the prying aspect there’s a lot of stuff mixed up in these these awkward conversations have you got a culture where people can easily sit around and talk about? you have so when you left were you at the practice you’re at now when you left or had it happened before you came?
Preetee Hylton (29:33.355)
Mm. Yes.
Preetee Hylton (29:50.87)
No, it happened before. But where I work now, I told my practice manager and my clinician, John, everything that was happening because when you’re going for court, like family court, and there’s constantly someone accusing you of stuff as well, and you have to try to counteract that.
Andy & Chris (30:09.238)
Hmm.
Andy & Chris (30:16.918)
Hmm.
Preetee Hylton (30:18.302)
And I had to say to them, like, look, all this is happening. And do you know what? I shouldn’t say surprising. It was surprising to me that they were so understanding. They were like, any time that you need, we know you’re going through this. If you need time off. And I just started. But they were so nice about it. And for me, that was quite surprising because suddenly I’ve got this support.
Andy & Chris (30:30.55)
Hmm.
Andy & Chris (30:34.326)
Hmm.
Andy & Chris (30:38.219)
Hmm.
Andy & Chris (30:46.806)
Hmm.
Preetee Hylton (30:47.238)
that I’ve never had in my previous workplace. And it started me talking to John about it. And he was talking about like, he listened. That’s the thing he did. He listened. He didn’t judge. If I asked for advice, he’d give it to me. He didn’t pry, but it was just easy. If I wanted, I needed help. I needed advice. I needed to talk to someone about it. I would go to him.
Andy & Chris (30:57.664)
Hmm.
Andy & Chris (31:03.488)
Mmm.
Mm.
Preetee Hylton (31:12.984)
And then it’s sort of, became, because he gave me a sort of this platform to talk to him about when I felt vulnerable, when I feel vulnerable actually, I think I got more comfortable talking about it. Yes.
Andy & Chris (31:19.659)
Mmm.
Andy & Chris (31:24.502)
Mm.
Andy & Chris (31:28.608)
Yeah, I was gonna say it’s a positivity out of the negativity, isn’t it? You know, the horrendous situation in a way you sort of had to turn up and be a full disclosure book. But because you, effectively fully disclosed, you felt really cool about it. They obviously responded really cool about it, but then gives you a platform to, to then be able to talk about it, which by the sounds of things has had a positive impact on your team because they now feel that they could talk about it. It’s amazing, really. Yeah.
Preetee Hylton (31:44.829)
Yes.
Preetee Hylton (31:54.276)
Yes, they do. They do. Yes. So like, we really, genuinely support one another in the practice. So if, if, if John comes and tells me I’m not feeling great, so I’ll be like, he cycles a lot. So we’ll be like, maybe you need to go on a cycle. But it’s so open. I just love it. You know, no one judges anyone in the practice.
We always listen even if anyone is unwell or they’re not feeling great. Like we’ll jump in, we’ll help out. It’s no big deal. It’s not as if, I have to do it. No, it’s not like that. If someone needs support, they’re getting it. That’s end of it.
Andy & Chris (32:29.932)
Mm.
Andy & Chris (32:36.906)
Hmm That’s a great I said having that sort of environment family Yeah, probably better than a family’s wins for team members is is brilliant You’ve got you’ve got quite a good Overview we’ll come on to your your role at the BADN in a minute But you’ve got quite a good overview kind of on nursing generally. What’s your take? Across the profession in terms of how nurses are valued and how they’re treated generally
Preetee Hylton (32:45.406)
Yes, I would say that.
Preetee Hylton (33:04.753)
dear. How are we treated generally?
This is difficult one, isn’t it? I feel from, from…
From the dental nurses that I’ve met, from reading on social media forums and platforms, dental nurses do not get the recognition and the appreciation that they deserve. Sadly, it’s hard work dental nursing because how I see it,
As a dental nurse, I personally, I’m trying to make my clinician’s life easier. Like anything that he needs, like anything, like even from like going in the morning, like discussing what are we doing during the day. So in my head, I’ve got like how much time I’ve got for decon, like what materials stock, is everything okay? Like you make the surgery like run as smoothly as you can. And you know,
Andy & Chris (34:18.75)
Mm -hmm. Mm
Preetee Hylton (34:21.434)
We’re not just there to help her, we’re professional GEDC registrants. Back in the days, you could just take someone from the streets and come ask them to help you, that would be a dental nurse. But currently, we have to go for a course, we have to qualify, and the courses have changed as well, back from when I did my course, from what it is now, it’s very different, it’s harder.
Andy & Chris (34:25.312)
Mm.
Preetee Hylton (34:50.212)
much more challenging, very difficult. But we qualify, like we are professionals, like we have to be one step ahead of the dentists when we’re carrying out treatments and you have to have that knowledge, you have to have that skill, like time management is great. But it’s not just that, you also have to know about different laws, legislations, you’ve got like, like say safeguarding, we’ve got GDPR.
Andy & Chris (35:17.068)
Mm.
Preetee Hylton (35:18.59)
You also need soft skills, you know how to deal with patient communication skills. You need to know bit of admin as well, so booking patient appointments, sometimes taking payment. So it’s all of that and stock, stock as well. And you might think that, you know, it’s just easy. How hard could it be like doing like stock control? But it is, you know, you need to have a whole list of things.
Andy & Chris (35:33.164)
Mm.
Andy & Chris (35:41.142)
That’s simple. Yeah, it’s really simple. Nursing’s really easy. You just give like a mirror every once in a while. That’s all it is. Stick that thing in your mouth.
Preetee Hylton (35:47.55)
No, it is really hard, but then you have like decon, which is where you need time to do it properly because you have to do it step by step. So we run around a lot. I only start… Sorry.
Andy & Chris (36:04.76)
Do you feel it’s changed? you feel it’s changed? The attitude to nurses has changed.
Preetee Hylton (36:10.406)
I think it is changing now because I think now there are in certain places dental nurses are appreciated, they are treated better, but that’s because there is an awareness of the scope of practice of dental nurses of what we do as part of a team. Because if you put two dentists
Andy & Chris (36:13.866)
Yeah, I think it is, yeah.
Andy & Chris (36:36.556)
Hmm.
Preetee Hylton (36:39.44)
in a room, one is trying to nurse, there’s that sort of fighting for power balance. You cannot put two dentists and they work together in a room, absolutely not. And we are the ones like we compromise, like, you know, like we’re there to assist, we’re there to help you. And we don’t just keep an eye, that’s one of the things I was trying to teach my students as well is that
Andy & Chris (36:48.385)
Yeah.
Andy & Chris (36:54.742)
Mm
Preetee Hylton (37:04.956)
It’s not just the dental nursing, it’s not just materials treatment, the clinical side of things. It’s when like you’re watching your patient, are they in pain? You know, you’re watching their body language as well. You’re watching their facial expressions, you know, are they comfortable? And that’s from a medical emergency point of view as well. The extra tip I tend to give my learners is like, keep an eye on your clinician as well. You never know, you never know if, especially in this hot weather.
Andy & Chris (37:14.038)
Hmm. Hmm.
Andy & Chris (37:22.486)
Hmm.
Andy & Chris (37:28.32)
Yeah
Preetee Hylton (37:33.658)
some practices they don’t have air conditioning. So, you know, we keep an eye on each other, like if you’ve got a good relationship. But yes, I feel like with the dental nurses that I’ve been interacting with, like they are appreciated in their team. I find that if you have a dental nurse that has moved on to become a practice manager, they understand
Andy & Chris (37:39.894)
Mm.
Andy & Chris (37:50.442)
Hmm.
Preetee Hylton (38:01.522)
the dynamic of how a dental team works. So therefore they are much more supportive. That doesn’t mean that someone who hasn’t had experience like in dental nursing cannot be a good manager. You could be a good manager. But I think that when you move on from dental nursing, you change your career path where you go into practice management, you have that, you’ve got an idea like how it works.
Andy & Chris (38:04.704)
Mm
Andy & Chris (38:15.382)
Hmm.
Andy & Chris (38:25.361)
Mm -hmm Yeah, think what we
Preetee Hylton (38:29.33)
But yeah, much more appreciation. Dental nurses, think, are not everywhere, but the pay has slightly started. Yeah.
Andy & Chris (38:37.068)
I was going to say we noticed in COVID and inflation that it was, nurses are always historically underpaid, which to a certain degree by the fact that they were paying, being paid really cheaply almost creates an attitude because they’re cheap, if that makes sense. And I think the dentist we saw had a real shock.
Preetee Hylton (38:47.015)
Yes.
Preetee Hylton (38:52.796)
Yes.
Preetee Hylton (38:56.922)
Yeah. Yes. Yes.
Andy & Chris (39:02.578)
when they realized that actually nurses could go and work in Tesco’s.
earn more money than they were working and get a 20 % discount on there because then they were saying well why do they want to do that and the answer is because you haven’t made them feel valued. think you’re right I think during Covid I think there was a leveling up I think quite a lot of people obviously couldn’t work so looked at other careers and you know it is a high stress environment for a period it was almost working in like a hospital theatre as opposed to a traditional dental surgery with all the pp
Preetee Hylton (39:08.061)
Mm -hmm.
Yeah. Yes.
Preetee Hylton (39:17.03)
Yep. Exactly. Yes.
Preetee Hylton (39:34.962)
Yep, it was.
Andy & Chris (39:38.088)
and the gowns and the know the everything else that went on that’s right yeah so I think that that is a that is a challenge and it’s going back to what we saying before that people kind of do go to work to be paid and I appreciate everybody gets paid different rates but
Preetee Hylton (39:40.626)
the respirators, which was really hard. Yeah.
Yeah.
Yeah.
Preetee Hylton (39:56.006)
Yes.
Andy & Chris (39:58.538)
where you have a kind of true philosophy around having a high quality team, you need to make sure that everybody in that team feels valued. We don’t see that many now when we don’t do valuations anymore, but we do look at them and review them. But it’s quite interesting. I would say now that it’s rare to find a nurse on minimum wage. previously, I think it would be before.
Preetee Hylton (40:02.888)
Yeah.
Preetee Hylton (40:13.437)
Mm.
Preetee Hylton (40:21.182)
Ooh.
There are some places I think it depends on the location, isn’t it? Like there are qualified nurses who…
Andy & Chris (40:35.532)
Training nurses. mean, I get the apprentices and stuff like that, but I think most of we would see, you know, all 11 pound 44 or whatever it is per hour, which is, you know, it’s still not a huge amount of money, is it? it, especially as you say, your interactions. We were talking to dentists and we were saying, know, one of the hard things and it applies exactly the same to nurses is, know, if Andy and I have a really…
Preetee Hylton (40:35.998)
training nurses are on me yeah but yeah yeah
No.
Andy & Chris (40:59.596)
crappy conversation or whatever it might be. We can have a cup of tea and sort of like have a wander or just a chat. Whereas you guys can’t, you know, you’ve got a book full of people. So you just have to keep going, don’t you? You have to keep going and then you might overrun and then you’ve got to start again at two. Otherwise those people get grumpy. you’ve got this whole structure of almost like designed to put you under as much pressure as you can. Hey, let’s see who breaks.
Preetee Hylton (41:01.486)
You
Preetee Hylton (41:08.527)
No. Yes. Yeah.
Preetee Hylton (41:19.044)
Yep, absolutely.
Preetee Hylton (41:24.958)
Yes, it’s like, I know we’re lucky if we can get to the book, we can get to go to the bathroom as well. Yeah, you hold it in.
Andy & Chris (41:29.098)
Ha ha.
Andy & Chris (41:33.13)
Yeah, it is, it’s nuts. It is nuts. When you look at the consistency of it, it’s like, it is relentless. And some of this pretty kind of leads into your president -elect of the British Association of Dental Nurses taking up your position in October. So just later on, on this year. How do you feel about this new position and what’s your, your kind of agenda and plan for the year ahead?
Preetee Hylton (41:38.621)
Yeah.
Preetee Hylton (41:44.743)
Yeah.
Preetee Hylton (41:55.626)
so this again, this actually stems from, from my, domestic abuse period because I was a member of the BED and then, and I remember that I wanted to attend one of the conferences. And like I said to you, like bank wise, financially, I couldn’t, I had cash on me, but I couldn’t actually pay it on the
on the website to attend. So I had contacted Pam then to say like, is there a chance, like, can I not pay now? But when I come over, I’ll be able to give you the money. And she was lovely and, you know, accepted. I went to the conference, but they also gave me some advice about who to contact, like victim support for domestic abuse as well, which was really, which was really nice. So I lost touch with them, but went back. I don’t know.
Andy & Chris (42:44.854)
Hmm.
Preetee Hylton (42:52.67)
four or five years ago and I met Pam at one of the dental conferences and I went to say hello and I said I don’t think you remember me and she goes I remember you and I was like do you know it hit me so hard like I felt it in my chest and she was just talking about me like how are you how are things and I’m like no things are going well and she was like and we were talking about it and she’d asked me like
You you went through all that. Do you think you’d be able to talk about it like at a conference? And I’d never thought about it. And I thought maybe I could give something back because what I went through, maybe others could learn from it, you know, implementing in the practices like race awareness and blah, blah. So I did that. we got like we started working together like as a member, I was doing things for them.
Andy & Chris (43:33.75)
Hmm.
Preetee Hylton (43:50.014)
And when COVID hit as well, think I was, you know, like with a BAD and like seeing what they’re doing, et cetera. Pam, no, it wasn’t Pam who asked me last year. It was one of the dental nurses whom I’ve met on another course because during COVID, I was like looking at courses, you know, everything went online. So there was lots of opportunities. So I was doing these courses, sharing them on Instagram and
Andy & Chris (44:14.208)
Yeah.
Preetee Hylton (44:19.75)
because you know had nothing to do. You were on furlough, I was on furlough for nine weeks and I was like I can’t just sit at home and like not do anything. So doing all that and she’s one of the nurses I met and she asked me and we became friends and she was like pretty do you think you’d like to run for president? And I thought no Jo, Jo Dawson, absolute wonderful dental nurse, focus in oral health.
Andy & Chris (44:20.63)
Hmm.
Preetee Hylton (44:46.726)
And I was like, no, that’s not me. Like, I don’t know. Like, I’ve met people. I love networking, love knowing people’s stories and, you know, just getting to know them. And I said, no, no, no, no. So she let it But you know, she put that idea in my head. Yes, she did. And then after… Exactly.
Andy & Chris (45:05.154)
That seed. She planted the seed.
And as a gardener, you know what happens when you plant a seed. good link. Yeah, nice, nice.
Preetee Hylton (45:17.202)
So, yeah, it was there, but then I was having a chat with Pam and she was like, pretty, like, I’m just asking you, like, just casually, like, do you think it’s a fresh, would you like to run for president? She was like, look, just have a think about it, like, you know? But then I had to talk, because I asked her like,
Andy & Chris (45:28.022)
No pressure.
Preetee Hylton (45:42.274)
what do you want me to do? She mentioned like you’ll have to represent the BADN like attend meetings that you’ll contribute to like dental nursing and dentistry overall. And I’m like okay and I was already being told off at work like Preeti you work too much like you’re always doing something like along with dental nursing. But I went to John and I said to him this has happened
I know it’s a huge thing and I’ll have to take time off work because I need to attend meetings, I need to go to events. And I was like, if you tell me you can’t be flexible, because he’s always been flexible with me, which is nice of him, that’s fine, I won’t do it. But he actually said, yes, go for it. I was like, really?
So now, even as president -elect, he’s been so flexible with me. If I want a day off, or need a day off, he’ll just like, because we work four days a week, so Tuesdays, today’s my day off, but if I need another day, he’ll probably swap it over or one of the nurses will just work with him, which is amazing. So I did that. So I said yes to Pam and I ran for president. There was no one else who.
applied so I got it. But I have been, I was always doing this I guess like speaking to dental nurses, knowing what’s going on like in the dental nursing world, in dentistry. So it wasn’t difficult for me to just get into it. It’s basically what I was doing anyway and I do it, I’m presently, yes, formalizing it.
Andy & Chris (47:04.778)
Mm.
Andy & Chris (47:16.022)
Hmm.
Mm, yeah.
Andy & Chris (47:24.885)
Hmm.
Andy & Chris (47:29.345)
I’d say it’s almost like formalizing it, isn’t it, with a chain.
Preetee Hylton (47:33.54)
Yeah, I will. Do you know what? When I get the chain, I will take a picture with the chain. I will send it to you both. I don’t know. Yeah.
Andy & Chris (47:37.938)
yeah, send us a picture. We’re going to have that. at that. Take us online. There it is. There’s the chain. Is of gold? Is it worth pinching? Pretty. It’s been fascinating. I think you’re a real testament to the fact that we are a kind of made up of our experiences. Right from your early days and being quite challenging coming here without any kind of friends or family and forging your own way. And then the difficulties you had with the domestic abuse.
Preetee Hylton (48:03.72)
Yeah.
Andy & Chris (48:06.836)
you know, the shining light that comes out of that difficulty experience is how you’ve now impacted the culture in your practice and even sharing your story, there’ll be people that will be listening to this that will be like…
Actually, you know am I in a great relationship or do I know somebody that might be struggling and could I say something to them and just kind of nudge them and find out if it’s a because we do all find it incredibly awkward but yeah, I think quite often it’s hideous I think yeah, but it’s that silence isn’t it? The silence kind of just doesn’t help does it pretty said is it me? Yeah, what have I done? Yeah, and I think that’s a really big one. I think that’s a massive one. Yeah
Preetee Hylton (48:22.354)
See ya.
Preetee Hylton (48:27.025)
Yeah.
Preetee Hylton (48:32.435)
Mm.
Preetee Hylton (48:36.68)
Mm.
Preetee Hylton (48:39.996)
Yeah, yeah, I do. But it is, it was more, think, because I did after that, I did have lot of issues with mental health as well. So I’d been on antidepressants. I had one suicide attempt as well, because it was too much. It was a lot. And that’s why I think I do what I do, because if I can talk about it, and it’s really uncomfortable.
Andy & Chris (48:49.421)
Mmm. Can imagine. Mmm.
Andy & Chris (48:57.802)
Flip.
Andy & Chris (49:04.33)
Mmm.
Yeah. it is. And that’s why you’re so it’s so important that.
Preetee Hylton (49:09.424)
talking about it.
Andy & Chris (49:14.836)
You do but you feel you have the confidence and the ability to talk about it because I think that’s where it hides It hides in people not talking about it. Yeah, and because it doesn’t get talked about as much It’s awkward to talk about it and the people that are doing the abuse that’s where they that’s where they get to bring it into the light Yeah, they get to hide because they know that people don’t so you you talking so openly about it as hard as it is for you I don’t doubt it’s going to help lots of other people in a either in a similar situation or other people they might know but it’s just
Preetee Hylton (49:18.738)
Yeah.
Mm.
Preetee Hylton (49:25.367)
Yeah. Yeah.
Preetee Hylton (49:32.754)
Yeah.
Preetee Hylton (49:36.179)
Yeah.
Preetee Hylton (49:41.275)
I do hope so.
Andy & Chris (49:44.79)
that you have to go through what you did to be able to have to tell that tell that story. And you’re normal does that make sense? Do know what I mean? You’re a normal person who’s had a lot of interesting experiences. Yeah I think sometimes that honesty and normality lands better with people.
Preetee Hylton (49:47.186)
Yeah.
thank you.
Andy & Chris (50:04.886)
Well, you’re relatable. You’re relatable. Yeah. Like you say, it’s like, well, that would never happen to me. yeah, it’s like this. you’re, you’re, you’re one of those. You’re one of those type of people. It’s not, you’re somebody who works hard. Who’s got a professional qualification. Who’s working in a healthcare profession. You know, you’re ticking all the boxes and lots of people say, well, that just sounds like a regular part of my community. And if it affected you in that way, who else is out there that’s being affected as well? Thank you, pretty. It’s been,
Preetee Hylton (50:21.541)
Yeah.
Preetee Hylton (50:27.07)
Yeah.
Preetee Hylton (50:31.441)
Yeah.
Andy & Chris (50:34.89)
It’s a great, it’s been funny at times, it’s been hard at times, but it’s been a great, great, great conversation. But we can’t let you go yet. No. Because we always finish up by asking our guests the same two questions. It’s going to be interesting. It will be very interesting. I remembered that. So the first question we have for you is if you could be a fly on a wall in a situation, where would you be and who would be there?
Preetee Hylton (50:34.937)
No, thank you.
Yeah, it is.
Preetee Hylton (50:48.168)
Right, yes.
Preetee Hylton (51:02.596)
my gosh.
Preetee Hylton (51:07.418)
I fly in the wall.
Do you know where I would like to be? Have you heard of the Gillies unit?
Andy & Chris (51:17.92)
No, no.
Preetee Hylton (51:19.702)
It’s a cancer treatment unit in, I think it’s at Queen Mary’s Hospital in London and I’ve always, always…
wanted to be there. I would like to see the dental nurses who work there especially, I mean all members of staff obviously, but how they interact with patients, the support that they provide, how they treat people. Yeah, I would like to see that. But yeah, yeah, I, yeah.
Andy & Chris (52:01.878)
Never heard that one. No, no.
Preetee Hylton (52:04.382)
I did get in touch with someone, I wanted to visit but think things got, it’s been quite hectic recently, but I would really like to do that. Maybe if ever, if ever I leave John. That’s massive if. I think that’s where I would probably go but I would
Andy & Chris (52:14.567)
When you’re president of BADN they’ll let you in I tell you.
Andy & Chris (52:22.604)
Mmm.
Preetee Hylton (52:33.638)
I would love to do more. I think that’s one of the things that, like, you contribute. Don’t say that.
Andy & Chris (52:41.42)
Yes, you’ve got a lot of spare time, haven’t you? Yeah. Yeah, it’s like, yeah, yeah. I’d like to do more. Yeah, of course, you fit that. I’m probably Sunday morning about three to four in the morning.
Preetee Hylton (52:49.156)
Yeah, probably yes. But yeah, that’s yeah, the dental nurses who work there. I would I would love to be a fly on the wall and see how everything comes together. You know? Yeah.
Andy & Chris (53:03.296)
Hmm Wonderful wonderful. And if you could meet somebody you’re given the opportunity to live in a dead that’s all fiction exactly exactly You can have a little drink with somebody and sit down have a coffee or a glass of wine. Who would you like to?
Preetee Hylton (53:08.528)
No.
Preetee Hylton (53:23.656)
This might seem a bit strange.
Andy & Chris (53:28.942)
I’m intrigued now.
Preetee Hylton (53:31.166)
It’s not a famous person, but someone I would really, really like to like the person I am now to go back. It’s my great granddad. He’s passed away. But yeah, I grew up with him. know, like I was a little girl. Gardening comes from him, but he’s always like, he’s always told me, you know,
Andy & Chris (53:56.124)
And again.
Preetee Hylton (54:01.918)
you will achieve things in life and it’s always like you know when there’s this person whose blessings like stay with you I’m not this person or by any means but yeah if I could meet my great grandad again like I would love that because he’d look at me and he’d be like I told you so because I you know
Andy & Chris (54:12.726)
Mm.
Preetee Hylton (54:30.92)
Growing up in this tiny village where you don’t have much and going from there to be here, to be a dental nurse, to be the president, he’d be very proud of me. And I would have loved to sit down and tell him, I’ve done all this.
Andy & Chris (54:32.754)
Mmm.
Andy & Chris (54:43.702)
He’d be very proud of you. He’d be very proud of you.
Andy & Chris (54:50.305)
Hmm.
Mm. Brilliant. Excellent. Lovely, pretty. That was wonderful. Thank you so much. Yeah, thank you for your time. you so much. Now it’s been very enjoyable and hopefully we’ll get to meet at a Dentity event at some point in the near future.
Preetee Hylton (54:58.032)
No, thank you. Thank you both for having me.
Preetee Hylton (55:07.056)
Yes, I’m surprised I haven’t met any of you. Or have I? Have we been at events together and I haven’t said hello?
Andy & Chris (55:14.289)
I’m sure we have, ignored us. imagine though, it’s…
Preetee Hylton (55:17.19)
No!
Andy & Chris (55:19.3)
It’s probably one of those we we it’s very very likely we’ve been in the same room. Yeah, but now we’ve done this we will definitely make a point of of having a conversation which will onto office next time. Exactly. All these people buzzing around. Yeah and the the president’s car. Yeah yeah yeah. And and the necklace and everything. Yeah the necklace and security there’s going to be like people like walking around with hands in jackets. Can you stand away from the president please? Yeah please i’ve got i’m armed with a mirror.
Preetee Hylton (55:23.066)
Yes.
Absolutely.
Preetee Hylton (55:33.767)
Right.
And the next is…
Andy & Chris (55:46.924)
Lovely pretty look after yourself. That was wonderful. Thank you very you very much. Cheers
Preetee Hylton (55:49.32)
Thank you. Alright, take care. Bye.
